- contact@transactglobal.com
- Yeswanthpur, Bangalore
Our Services
What we can offer you?
Transact Global offers Ai based BPO, call center, technical support, healthcare support, banking Support, concierge Support , Collections , Knowledge Process outsourcing and all kinds of outsourcing support to businesses across all sectors like BFSI, healthcare, retail, Education, Insurance, Hospitality & Tourism , Transportation & Logistics, Real Estate telecom, Media & Entertainment, Legal Services, Professional & Accounting and e-commerce, manufacturing, Retail, Government etc. We’ve handled outsourcing operations for two decades, combining trained human agents with AI-driven tools to run each engagement efficiently. Our services have expanded to building Gen Ai voice and Chat bots for a lot of our clients .
In today’s business landscape, outsourcing has become essential for organizations that want to optimize operations, cut costs, and focus on their core business — and that’s the role we play for our 100+ clients.
Omni Channel
Our contact center is accessible to your customers on all the channels they use, with integrated context for a seamless experience. Armed with the power to communicate with customers on their preferred channels, we offer the ability to add custom channels as needed, and the visibility into the entire customer journey. With our intelligent omni channel contact center approach, we help you stay ahead of communication trends instead of struggling to catch up. This will enhance your business and help you take complete ownership of your customer interaction data across all the lines of Service.
Outbound Services
Combining technology with a flawless human touch is the backbone of dependable outbound call center services and at Transact Global you will find an optimum proportion of this blend for the benefit of your Business. To ensure Customer retention and to target new clients and building fructifying relationships is integral for survival. Ignoring the needs of the existing ones can put you in a tough spot. At Transact Global, we not only trigger interest amongst the potential audience but at the same time, we ensure that your Business thrives with the personalized approach we bring in contacting your Customers
Business Analytics
At Transact Global, with our experience in handling large Clients and high data Volumes, we are poised to Offer you the best of Business Analytics in the Industry. We understand the need for Business analytics and how much of an essential role it plays in providing the tools to make the right decisions and strategies needed to survive in a competitive market and grow profitably. In a world of Big Data, Transact Global understands that analytics has become a strategic necessity in virtually all areas of business, and to make the best decisions, businesses need to master both business and analytics. We help you navigate this path with finesse and clarity and our Analytics are designed to drive your Business to new heights.
Revenue Growth Services
We constantly work towards sustainable revenue growth for our clients and this is a relentless journey. To meet this we give specialized tailor-made services to fuel Expansion and enhanced competitiveness and maximum financial performances. Revenue growth services involves a multi faceted suite of strategy and solution like.
Technical Support
We offer Technical support that involves a range of services provided to users facing challenges with their technological devices, software, or systems. It encompasses assistance in troubleshooting, problem resolution, and guidance on utilizing technology effectively. Technical support professionals, commonly known as support technicians or helpdesk agents, play a pivotal role in addressing issues promptly and efficiently. Transact has handled the technical support activities for the Stamps and Registrations department of Karnataka, BOSCH and many other renowned organisations.
Healthcare specialized Services
Transact Global has leveraged telecommunications technology to deliver medical services remotely. In an era marked by technological advancements and the growing demand for accessible healthcare, telemedicine has emerged as a transformative solution, bridging the gap between healthcare providers and patients. This innovative approach is reshaping the landscape of medical care, offering a range of benefits that extend beyond geographical boundaries. We have experience in handling the help helpline for the Government during COVID and are catering to a lot of hospitals.
Development of CHAT BOT
We Design WhatsApp bots that involves creating a conversational interface that allows users to interact with automated responses and services through the popular messaging platform serving a variety of purposes such as customer support, information retrieval, transaction processing etc WhatsApp bots serve several purposes and fulfill various needs for both businesses and users.
Development of Customised CRM
In the dynamic landscape of modern business, maintaining robust and personalized relationships with customers is pivotal for success. Customized Customer Relationship Management (CRM) solutions have been a Necessity, empowering businesses to tailor their approach to individual needs. This enhances efficiency, improved customer satisfaction, and overall business growth.
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Adding Value to your Business
- Yeswanthpur, Bengaluru
- contact@transactglobal.com
- 080 4455 4466
Transact BPO Services India Pvt Ltd
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