- contact@transactglobal.com
- Yeswanthpur, Bangalore
Our Services
What we can offer you?
Transact Global offers Ai based BPO, call center, technical support, healthcare support, banking Support, concierge Support , Collections , Knowledge Process outsourcing and all kinds of outsourcing support to businesses across all sectors like BFSI, healthcare, retail, Education, Insurance, Hospitality & Tourism , Transportation & Logistics, Real Estate telecom, Media & Entertainment, Legal Services, Professional & Accounting and e-commerce, manufacturing, Retail, Government etc. We’ve handled outsourcing operations for two decades, combining trained human agents with AI-driven tools to run each engagement efficiently. Our services have expanded to building Gen Ai voice and Chat bots for a lot of our clients .
In today’s business landscape, outsourcing has become essential for organizations that want to optimize operations, cut costs, and focus on their core business — and that’s the role we play for our 100+ clients.
Customer Experience (CX) & Customer Support Outsourcing
We provide all kinds of Customer experience and support outsourcing activities that calls to manage customer-facing functions like customer care, technical support, help desk services, live chat, voice support, and omnichannel customer engagement, sales support, Concierge Services which is usually difficult to be managed inhouse.
We help our clients in cost reduction, managing a 24/7 multilingual coverage, scalability, access to skilled agents, faster resolution, and AI-powered tools for training and quality management activities without heavy upfront investment.
Our Core Offerings are: customer care, technical support/help desk, omnichannel support, multilingual support, AI/conversational AI chatbots, customer lifecycle management, trust & safety/content moderation, collections & sales support, and Voice of Customer (VoC)/CX analytics (CSAT, NPS, CES).
We blend human expertise with agentic AI and automation to boost satisfaction, cut costs, and drive growth.
Sales & Revenue Growth Outsourcing
Transact Global drives revenue growth through outsourced B2B sales, B2C sales, telesales, collections, marketing, and order acquisition combining skilled sales talent and data-driven strategy to turn outsourced operations into a measurable growth engine. We also use Gen AI Voice bots, Chat Bots and Whatsapp Bots
B2B / B2C Sales Outsourcing — lead generation, prospecting, and deal closure to grow pipeline, upselling, and customer acquisition at scale. We also offer Telesales & Telemarketing activities.
Collections Services — compliant receivables recovery that protects cash flow and customer relationships
Marketing & Demand Generation — multi-channel campaigns that feed the sales pipeline
Order Acquisition & Management — lead capture through order processing for seamless fulfillment
Chat & Voice BOTS – lead capture, Lead Validation
All our clients have benefited from us by Lower cost per acquisition, scalable outsourced sales teams, faster market entry, and data-driven performance tracking across BFSI, healthcare, retail, Education, Insurance, Hospitality & Tourism , Transportation & Logistics, Real Estate telecom, Media & Entertainment, manufacturing, Retail, etc
Data, Analytics & AI Outsourcing
Transact Global delivers Data, Analytics & AI outsourcing services including data strategy, master data management (MDM), decision intelligence, and AI/agentic AI model engineering with predictive analytics helping businesses turn data into faster, smarter decisions.
Data Strategy — roadmaps for data governance, quality, and enterprise-wide data maturity
Master Data Management (MDM) — clean, consistent, and reliable data across systems
Decision Intelligence — data-driven insights and dashboards that support faster business decisions
AI & Agentic AI Model Engineering — building and deploying AI models and autonomous agents into workflows
Predictive Analytics — forecasting trends, risks, and opportunities from historical and real-time data
We help our clients in Faster, more accurate decision-making, reduced data errors, and scalable AI adoption without heavy upfront infrastructure investment — across BFSI, retail, healthcare, and technology industries.
Finance & Accounting (F&A) Outsourcing
Transact Global delivers end-to-end Finance & Accounting (F&A) outsourcing services including AP/AR, record-to-report, reconciliations, procure-to-pay, financial planning & analysis (FP&A), and statutory reporting helping businesses improve accuracy, strengthen cash flow, and reduce operational costs.
Accounts Payable (AP) & Accounts Receivable (AR) — invoice processing, payments, collections, and cash application. Record-to-Report (R2R) — general ledger accounting, month-end close, and financial consolidation
Reconciliations — bank, vendor, and account reconciliations to ensure accuracy and audit readiness. Procure-to-Pay (P2P) — purchase order management, vendor invoicing, and payment processing
Financial Planning & Analysis (FP&A) — budgeting, forecasting, and data-driven decision support. Statutory Reporting & Compliance — accurate, regulation-ready financial statements and filings.
Our clients have always beifitted from us due to Lower operational costs, faster financial close cycles, improved compliance, and access to skilled finance professionals across BFSI, retail, healthcare, and manufacturing industries.
Human Resources Outsourcing (HRO)
Transact Global delivers comprehensive Human Resources Outsourcing (HRO) services including Recruitment Process Outsourcing (RPO), payroll, benefits administration, and HR shared services helping businesses streamline workforce management, reduce HR costs, and improve employee experience.
Recruitment / RPO — sourcing, screening, and end-to-end talent acquisition for faster, quality hiring
Payroll Outsourcing — accurate, compliant, and timely payroll processing across geographies
Benefits Administration — enrollment, management, and support for employee benefits programs
HR Shared Services — centralized employee support for onboarding, queries, records, and HR operations
With our expertise in hiring and Human resource outsourcing activities our clients have benifitted in Lowering their HR operating costs, faster and higher-quality hiring, accurate compliant payroll, and scalable HR support across BFSI, retail, healthcare, and technology industries.
Supply Chain Management Outsourcing
Transact Global delivers end-to-end Supply Chain Management outsourcing services including logistics, inventory management, demand planning, and supply chain analytics helping businesses build resilient, cost-efficient, and data-driven supply chains.
Logistics Management — transportation, warehousing, and shipment coordination for on-time delivery
Inventory Management — stock optimization, tracking, and replenishment to reduce carrying costs
Supply Chain Analytics — data-driven insights for visibility, risk mitigation, and performance optimization
The clients who have outsourced work to us have benefited from Lower logistics and inventory costs, improved forecast accuracy, faster fulfillment, and greater supply chain resilience across retail, manufacturing, healthcare, and technology industries.
Procurement & Sourcing Outsourcing
Transact Global delivers Procurement & Sourcing outsourcing services including vendor sourcing, procurement outsourcing, and category management helping businesses reduce costs, strengthen supplier relationships, and improve purchasing efficiency.
Vendor Sourcing — supplier identification, evaluation, and onboarding for reliable, cost-effective procurement
Procurement Outsourcing — end-to-end purchasing operations from requisition to purchase order
Category Management — strategic sourcing by spend category to maximize value and reduce risk
Supplier Relationship Management — ongoing performance tracking and vendor negotiation support
Legal Process Outsourcing
Traditional legal process outsourcing relies heavily on manual document review and research, which is slow and resource-intensive. Transact Global’s proprietary LLMs are trained specifically on legal workflows to automate the most time-consuming parts of the process, reducing the tasks that require human effort and letting our legal specialists focus on judgment-based, high-value work. Faster Contract Review — our LLMs pre-scan and flag key clauses, risks, and deviations from standard templates, cutting manual redlining time significantly
Automated Document Triage — AI-powered document classification and relevance scoring reduce the volume of documents requiring manual e-discovery review. Accelerated Legal Research — our LLMs summarize case law, statutes, and regulatory updates in minutes, reducing hours of manual research to quick, reviewable outputs
Lower Turnaround Time — AI-first triage and drafting support mean legal teams get first-pass outputs faster, with human reviewers validating rather than starting from scratch. Reduced Operational Cost — by automating repetitive review and research tasks, we lower the effort (and cost) needed per contract, document, or research request without compromising accuracy
This LLM-driven approach means our clients get the speed and cost advantage of automation, backed by human legal expertise for oversight, quality control, and complex judgment calls.
Risk, Compliance & Trust & Safety Outsourcing
Transact Global provides Risk, Compliance, and Trust & Safety outsourcing services including financial crime/AML monitoring, cybersecurity support, content moderation, and regulatory compliance helping businesses protect operations, meet regulatory obligations, and safeguard customer trust. We offer
Financial Crime & AML — transaction monitoring, fraud detection, and anti-money laundering support
Cybersecurity Support — monitoring, incident response coordination, and security operations assistance
Content Moderation — platform safety, policy enforcement, and harmful content review
Regulatory Compliance — audit support, policy adherence, and compliance reporting
We have helped our clients in Reduced compliance risk, faster fraud detection, safer platforms, and audit-ready regulatory reporting across BFSI, healthcare, technology, and media industries.
Digital & Technology Transformation
Transact Global delivers Digital & Technology Transformation services including Robotic Process Automation (RPA), cloud migration, legacy modernization, and intelligent automation helping businesses modernize operations and accelerate digital maturity.
Robotic Process Automation (RPA) — automating repetitive, rule-based tasks to boost speed and accuracy
Cloud Migration — moving systems and data to secure, scalable cloud infrastructure
Legacy Modernization — upgrading outdated systems and platforms for improved performance
Intelligent Automation — combining RPA with AI to automate complex, judgment-based workflows
We have had many case studies on Faster process execution, reduced IT costs, improved scalability, and future-ready technology infrastructure across BFSI, retail, healthcare, and manufacturing industries, e commerce and many other industries..
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Adding Value to your Business
- Yeswanthpur, Bengaluru
- contact@transactglobal.com
- 080 4455 4466
Transact BPO Services India Pvt Ltd
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