Customer Surveys are pivotal for companies and their prudence lies in call centre outsourcing. Transact Global is aware of the importance of Customer Surveys in measuring
Transact Global places ‘Welcome Calls’ to customers who register with a company for a new service or purchase a new product. The customers are informed about their rights and privileges and are taken through an orientation process wherein they are guided about the best possible ways to make the most of the company’s products and services. Questions are answered and doubts cleared. Efforts are made to ensure customers receive the utmost from their interactions with our representatives.